Privacy Policy

This policy informs users of the website www.ouailcar.com how their personal data is collected, processed, and protected by OUAIL CAR SARL.

1. Identity of the Data Controller

The processing of personal data collected on this website is carried out by:

Controller
OUAIL CAR SARL
Address
N°2, 716 Lot Al Ouafae 4, Route de Sefrou, Avenue Al Damam, Fez 30070, Morocco

2. Personal Data Collected

Data you voluntarily provide via:

  • the contact or booking form,
  • a phone call or WhatsApp message,
  • a quote or information request,

may include:

  • your first and last name,
  • your phone number,
  • your email address,
  • your booking details (dates, vehicle type, pick-up location).

3. Purpose of Processing

The data collected is used solely to:

  • handle your booking or quote request,
  • contact you to finalize or confirm a rental,
  • respond to your questions or complaints.

4. No Cookies or Tracking

The website uses no tracking cookies and no third-party analytics tools (e.g., Google Analytics, Facebook pixels, etc.). No browsing data is stored without your knowledge.

5. Disclosure to Third Parties

OUAIL CAR SARL does not sell, rent, or transfer any personal data to third parties. Your data is never shared with external partners or platforms.

6. Retention Period

Data is retained for the time necessary to process your request and may be archived for administrative purposes for up to 12 months, unless a different legal obligation applies.

7. Your Rights

In accordance with Law No. 09-08, you have the following rights:

  • right of access to your data,
  • right to rectification,
  • right to erasure,
  • right to object to processing.

To exercise your rights, send a request by email to contact@ouailcar.com or by post to the address listed above.

8. Security

OUAIL CAR SARL is committed to taking all necessary precautions to protect your data against loss, unauthorized access, or disclosure.